CONTACT INFORMATION
8225 44th Ave W, Suite D
Mukilteo, WA 98275
Customer Service:
425-347-5912
toll free 1-800-562-1381
TTY 425-347-7997
Administration: 425-290-1268
General email: dartinfo@sssc.org
Eligibility info: dartada@sssc.org
YOUR COMMENTS ARE WELCOME!
Please let us know how things are working for you. We do a better job when we know what you need. Each compliment is shared with the employees involved. Each suggestion or complaint is investigated.
If you have a specific service issue or question, please call DART at 425-347-5912 and ask for a supervisor.
If you are not able to resolve a specific issue with DART or you have more general comments about DART service, please call Community Transit. Representatives can take your comments between 5:30 am and 9:00 pm weekdays and between 8:00 am and 4:30 pm on weekends. TTY is not available on the weekends. Please call 1-800-833-6388 (TTY relay service) if you need this type of assistance.
You can also write to Community Transit at this address:
Community Transit
Customer Information Services
7100 Hardeson Road
Everett, WA 98203
When you contact DART or Community Transit with your comment, please be specific and include the following information:
- Your name, address and phone number
- The date, time and location of the incident
- The DART vehicle number and driver's name if you know them
- Your compliment, suggestion or complaint
Our goal is to provide safe, convenient and reliable transportation. If, after reading this guide, you have questions regarding DART service, please call one of the numbers below:
425-347-5912
1-800-562-1381 if long distance
TTY 425-347-7997
dartinfo@sssc.org
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