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Frequently Asked Questions

Who can ride
with me?

Where can I find information about Community Transit?

Can my service be denied or suspended?

Rider Information
line Rules · Cost · Tips · Requesting Service · Service Area · Transfers

Who Can Ride With Me?

PERSONAL CARE ATTENDANTS

A Personal Care Attendant is someone who travels with and helps a rider who is not able to travel alone. An attendant rides free and must get on and off at the same time and place as the customer. If you will have an attendant with you when riding, be sure to tell DART when requesting your ride.

Please note: DART does not provide Personal Care Attendants nor can the driver serve as your attendant.

SERVICE ANIMALS/ PETS

DART accepts all service animals needed for the customer's travel. Service animals must be on a leash or in a harness.

DART will also transport small pets traveling with their owners when they are in a suitable pet carrier. Larger pets that are not service animals must be on a leash and have a muzzle or head collar that covers the mouth.

Please tell DART at the time you request your ride if a pet or service animal will travel with you. You must be in control of the animal at all times.

COMPANIONS

A companion may travel with you. More than one companion may travel if space is available. Companions must pay the same fare as the customer and get on and off at the same time and place as the customer. Up to two companions under the age of six may ride free.

TRANSPORTING CHILDREN

Children under the age of six must be with a responsible, eligible adult and may board only when the eligible customer is ready to board.

Washington State law requires that children under four years of age must be in car seats.

DART does not provide car seats. The child's parent or guardian is responsible for providing an approved safety seat compatible with safety belts on DART vehicles. The parent or guardian is also responsible for securing the car seat and the child.

You will not receive service if you do not have an approved seat for each child traveling with you.

Customer Service
425-347-5912
1-800-562-1381
TTY 425-347-7997

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