Contact Us

Please let us know how things are working for you. We do a better job when we know what you need. Each compliment is shared with the employees involved. Each suggestion or complaint is investigated.

If you have a specific service issue or question, please call DART at 425.347.5912 and ask for a supervisor.

If you are not able to resolve a specific issue with DART or you have more general comments about DART service, please call Community Transit at 425.353.7433 or TTY Relay 711. Representatives can take your comments between 6:30 a.m. and 8:00 p.m. Monday through Friday.

You can also write to Community Transit at this address:

Community Transit
Customer Information Services
7100 Hardeson Road
Everett, WA 98203

When you contact DART or Community Transit with your comment, please be specific and include the following information:

  • Your name, address and phone number
  • The date, time and location of the incident
  • The DART vehicle number and driver's name if available
  • Your compliment, suggestion or complaint

Our goal is to provide safe, convenient, reliable and friendly transportation. If you have questions regarding DART service, please call 425.347.5912, 800.562.1381, TTY 425.347.7997 or Email info@dialaride.org.